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Reporting Absences

Student Absence Reporting System - SchoolMessenger SafeArrival

SchoolMessenger SafeArrival is Ottawa-Carleton District School Board's new, more efficient absence management system. This system allows you to use a mobile app, a website, or an interactive toll-free phone line to report an absence in advance. It enhances student safety, verifies absences in a timely manner, and improves notification time with parents and guardians.

This system was successfully tested at the Bridlewood Community Elementary School in May 2019. 

In the next phase, the SafeArrival system was implemented across 12 schools in November, 2019.  These schools are: 
        1. Connaught Public School
        2. Glashan Public School
        3. John Young Elementary School
        4. Knoxdale Public School
        5. Longļ¬elds-Davidson Heights Intermediate and Secondary Schools
        6. Orleans Wood Elementary School
        7. Osgoode Public School
        8. Ottawa Technical Secondary School
        9. Sawmill Creek Elementary School
     10. Severn Avenue Public School
     11. Steve Maclean Public School
     12. Stonecrest Elementary School

The rest of the schools will get the system via a staggered rollout.

For schools where the SafeArrival system has been implemented:

How does it work?

Please sign up for the SchoolMessenger Safe Arrival system.

How do I do that?

You can do it in two ways: 

  1. Through the OCDSB app
    1. Download the free OCDSB app. It’s available on Apple’s App Store and Google’s Play Store
    2. Open the OCDSB app. Scroll to the bottom and you will see SchoolMessenger app on the right
    3. Open the SchoolMessenger app. Tap on Sign Up. Enter the same email address that you have provided to your school*. Choose your password. Select Location as Canada. Tap Sign Up. You will receive a verification email. From this email, click the link to verify. This will open in a browser where you will be prompted to enter your login details. Log in and confirm your details 
    4. You are all set up and ready to use the SafeArrival system.

       

  2. Through the SchoolMessenger web portal
    1. Click here to access the SchoolMessenger web portal.
    2. Click on Sign Up (top right of the page). Enter the same email address that you have provided to your school*. Choose your password. Select Location as Canada. Click Sign Up. You will receive a verification email. From this email, click the link to verify. This will open in a browser where you will be prompted to enter your login details. Log in and confirm your details.
    3. You are all set up and ready to use the SafeArrival system.

*You must enter the email address provided to your school or you will not be able to use this app.

Reporting an Absence

There are three ways you can report your child’s absence.

  1. Using the OCDSB app (Smartphone/Tablet)
  2. Using the SchoolMessenger web portal
  3. Using a toll-free phone
REPORTING AN ABSENCE

These options are available 24 hours a day, 7 days a week. 

If your child is marked absent and the absence hasn’t been reported in advance, our SchoolMessenger system will attempt to reach you to confirm the absence.

Thank you for your patience and cooperation as we implement this new system.

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