About the Literacy & Basic Skills Program
Skills Upgrading program
The Skills Upgrading program is for adult learners who have one of the following goals:
- attending adult high school or college
- finding employment
- becoming more independent
Must have completed CLB 3 in English (Listening and Speaking) but may have lower English reading and writing, numeracy and/or digital skills.
Workplace Preparation Program
The Workplace Preparation Program offers several training programs in the field of working with children, health care and certificates for those working in the service industry. Please take a look at our course offering section for more details.
Clients in the programs should be 18 years or older, and have completed CLB 5 in English (listening, speaking, reading and writing).
Please email LBS@ocdsb.ca to make an appointment to register or to request more information.
Please include the following information in the email:
- Your first and last name
- Your email address
- Your phone number
- Current language benchmarks (IF you have them)
You must make an appointment to register for any of these courses. (No drop-ins please).
Please note that the courses offered are subject to enrollment.
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Skills Upgrading (In-person and Online) Study English reading & writing. Learn complex grammar, punctuation, spelling and effective vocabulary. Combine well-developed paragraphs to write properly. Write for a variety of purposes. Build your computer skills. Develop study skills necessary for high school.
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| Certificates for Employment (In-person and Online)
Three courses available - take one or take them all. Learn about workers rights, health and safety, employment culture and opportunities in Ottawa while you work towards certification in the following programs:
*Please call 613-239-2325 ext. 2022 for exact dates as those may change from year to year.
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| Employment Preparation for Childcare Assistants (Face-to-Face Classes)
Prepare to find childcare Assistant jobs in childcare centres or to run your own home daycare. Learn about child development, behaviour guidance and safety issues. Learn to plan and lead songs and activities. Participate in a job placement (100 hours). Complete First Aid and CPR certification.
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| Employment Preparation for Health Care Aide (Face-to-Face Classes)
Prepare to work with older adults in a Retirement Home setting. Complete certificates in Standard First Aid and Safe Food Handling. Study health care, anatomy, common diseases, and caring for older adults. Learn communication and problem-solving strategies for working in the healthcare sector. Participate in a job placement (100 hours) in a Retirement Home.
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| Employment Preparation for Emergency/Casual Education Assistant (Face-to-Face Classes)
Prepare to work one-on-one and in small groups with school age children and youth with disabilities in a classroom setting. Learn about child and youth development, different learning/behavioral strategies for working one-on-one with a student in a classroom setting. Complete certificate in Standard First Aid/CPR/AED and Behaviour Management Systems (BMS) Training. Participate in a job placement (200 hours).
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| Learning Support Centre
Learning Support is for adult learners who are interested in high school credit programs but are not able to attend a full-time program. Have a learning plan developed to help improve in one or more of the following: math, reading, writing, studying and computer skills.
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- Must be 18 years of age or older
- Must have strong Speaking and Listening skills (approximately CLB 5 or higher)
- Should have less than a grade 12 level of education (Canadian equivalent).
- Priority will be given to clients who are unemployed, underemployed and/or receiving social assistance.
Funding from provincial and federal sources allow us to provide on-site child care so that families can attend Literacy and Basic Skills (LBS) classes. Child care is available for children aged six months to six years. The program prepares children for Junior and Senior Kindergarten and provides all the early learning activities in a quality early childhood education setting (i.e., enhancing the physical, cognitive, linguistic, social and emotional development of the child.).
Clients are encouraged to arrange childcare in advance of program registration. See below for more information.
City of Ottawa Child Care Registry and Waitlist (CCRAW)
- This link brings you directly to the CCRAW.
- Families with existing accounts may login.
- New families may create their application by signing up and creating a free account.
CCRAW Technical Support Contact Information
- Families are asked to contact OneHSN Technical support if they are having difficulties login into the system or face other technical issues relating to their application.
- For support please email Support@OneHSN.com
Child Care Fee Subsidy Contact Information
- Families may contact 3-1-1 to obtain information surrounding child care fee subsidy or to be connected with their assigned worker.
- Eligible ongoing families can contact their assigned childcare case worker directly by sending them an email to subsidycoordinators@ottawa.ca.
- New families in the process of applying who have questions about their application and required documents can email ccraw-relage@ottawa.ca.
Other Resources Related to City Childcare
- Families may select the Fee Subsidy for more information about the program such as how the provincial income test is calculated.
- Families may access the Help tab for an application video and to access the following documentation:
How to Register
You must make an appointment to register for any of these courses. (No drop-ins please).
Please email LBS@ocdsb.ca to make an appointment to register.
View our Success Story Videos
- Video of OCDSB Childcare Coordinator (Charlyn Monahan)
- Video of Childcare Assistant Success Story (Yasmin)
- Video of Home Helper Success Story (Safi)
Customer Service Charter
Resources for Integrating Literacy and Employment Preparation
- VOICE: A dynamic and interactive approach for exploring employment possibilities Connecting Literacy, Learning & work
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Contact Us: Literacy & Basic Skills (LBS) Program