About the Literacy & Basic Skills Program
Skills Upgrading program
The Skills Upgrading Program is for adults who have one of the following goals:
- Attending adult high school or college
- Finding a job
- Becoming more independent
- You need to have at least CLB 3 in English (Listening and Speaking). Reading, writing, math, or computer skills may be at a lower level.
Academic Upgrading Program
The Academic Upgrading Program is for adults who want to:
- Improve reading, writing, communication, math, or computer skills
- Meet the admission requirements for high school, college, or other training programs
Workplace Preparation Program
The Workplace Preparation Program offers training for jobs in childcare, healthcare, and certifications for the service industry. Please see the Course Offerings section for more details.
To join, you must be 18 years or older and have at least CLB 5 in English (listening, speaking, reading, and writing).
Please note that the courses offered are subject to enrollment.
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Skills Upgrading (In-person and Online) Study English reading and writing, learn grammar, punctuation, spelling, and vocabulary. Practice writing paragraphs for different purposes. Build computer and study skills for high school.
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* NEW * Academic Upgrading (In-person and Online) A free program helps adults build skills needed on the path to their academic and career goals. We have classes starting in September and January each year. You have the option of studying part time or full time online or in person. We offer morning, afternoon and evening classes. Please click on the link below to take a look at our flyer. |
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Certificates for Employment (In-person and Online) Learn workplace skills and earn certifications. Courses include:
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| Employment Preparation for Childcare Assistants (Face-to-Face Classes)
Prepare to find childcare Assistant jobs in childcare centres or to run your own home daycare. Learn about child development, behaviour guidance and safety issues. Learn to plan and lead songs and activities. Participate in a job placement (100 hours). Complete First Aid and CPR certification.
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| Employment Preparation for Health Care Aide (Face-to-Face Classes)
Prepare to work with older adults in a Retirement Home setting. Complete certificates in Standard First Aid and Safe Food Handling. Study health care, anatomy, common diseases, and caring for older adults. Learn communication and problem-solving strategies for working in the healthcare sector. Participate in a job placement (100 hours) in a Retirement Home.
PLEASE NOTE: There is a one to two-year wait to attend this class. |
| Employment Preparation for Student Support Worker (Face-to-Face Classes)
Are you interested in helping out in a school or classroom setting? This free program provides training to help prepare you for roles such as Early Learning Assistant, Classroom Supervisor or Emergency Education Assistant. This class is offered in September and January each year.
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You must make an appointment to apply (no walk-ins).
Please fill out the LBS Expression of Interest Form to reserve your spot.
- Must be 18 years of age or older
- Must have strong Speaking and Listening skills (approximately CLB 5 or higher)
- Should have less than a grade 12 level of education (Canadian equivalent).
- Priority will be given to clients who are unemployed, underemployed and/or receiving social assistance.
Funding from provincial and federal sources allow us to provide on-site child care so that families can attend Literacy and Basic Skills (LBS) classes. Child care is available for children aged six months to six years. The program prepares children for Junior and Senior Kindergarten and provides all the early learning activities in a quality early childhood education setting (i.e., enhancing the physical, cognitive, linguistic, social and emotional development of the child.).
Clients are encouraged to arrange childcare in advance of program registration. See below for more information.
City of Ottawa Child Care Registry and Waitlist (CCRAW)
- This link brings you directly to the CCRAW.
- Families with existing accounts may login.
- New families may create their application by signing up and creating a free account.
CCRAW Technical Support Contact Information
- Families are asked to contact OneHSN Technical support if they are having difficulties login into the system or face other technical issues relating to their application.
- For support please email Support@OneHSN.com
Child Care Fee Subsidy Contact Information
- Families may contact 3-1-1 to obtain information surrounding child care fee subsidy or to be connected with their assigned worker.
- Eligible ongoing families can contact their assigned childcare case worker directly by sending them an email to subsidycoordinators@ottawa.ca.
- New families in the process of applying who have questions about their application and required documents can email ccraw-relage@ottawa.ca.
Other Resources Related to City Childcare
- Families may select the Fee Subsidy for more information about the program such as how the provincial income test is calculated.
- Families may access the Help tab for an application video and to access the following documentation:
View our Success Story Videos
- Video of OCDSB Childcare Coordinator (Charlyn Monahan)
- Video of Childcare Assistant Success Story (Yasmin)
- Video of Home Helper Success Story (Safi)
Customer Service Charter
Resources for Integrating Literacy and Employment Preparation
- VOICE: A dynamic and interactive approach for exploring employment possibilities Connecting Literacy, Learning & work
This Employment Ontario program is funded in part by the Government of Canada and the Government of Ontario.
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Contact Literacy & Basic Skills Program